Families · 24/7 messaging
AI Family Messaging
Instant answers to routine questions (“How was mom today?”), visit details, calendars, and non‑clinical updates — all in your community voice.
Solutions
Three AI co‑pilots, one calmer building.
VitaSync sits between your families, staff, and leadership — taking the 1,000 little tasks off your plate so your team can focus on care.
Sales & marketing
Tour Assistant
Captures every inquiry, books tours into your preferred windows, sends confirmations and reminders, and surfaces warm leads first.
Staff & leadership
Staff Help Desk
Policy‑aware assistant that answers “How do we…?” questions in seconds, helps new staff ramp faster, and keeps protocols consistent across shifts.
Executive directors
Run a calmer building
Fewer interruptions, predictable days, and better visibility into what families are asking and how staff are responding.
Regional operators
Standardize communication
Roll out playbooks, policies, and messaging standards across buildings without adding more meetings or manual coaching.
Owners & investors
Protect occupancy & reputation
Capture more tours, reduce avoidable move‑outs, and show families the responsiveness that sets your portfolio apart.
Implementation
Go live in 10 days — without overwhelming your staff.
VitaSync is non‑clinical by design, which means faster approval, lighter IT lift, and less change management.
- Day 1–2: Kickoff, workflows, and resident/family templates.
- Day 3–4: Configure family line, tour flows, and staff help topics.
- Day 5–6: Train ED, DON, sales, and key staff in short, focused sessions.
- Day 7–10: Soft launch, adjust tone, and review early metrics.
Pricing
Start with one building. Scale across your portfolio.
Simple, transparent pricing with a low‑risk pilot designed to prove value in the first 30 days.
Pilot Building
$1,500
One‑time setup · 30‑day pilot
- ✔ 1 assisted living or memory care building
- ✔ AI Family Messaging + Tour Assistant
- ✔ Staff Help Desk (core policies)
- ✔ Weekly performance reviews
Operations Suite
from $997
Per building · per month
- ✔ All three AI modules
- ✔ Unlimited staff seats
- ✔ Leadership dashboards & reports
- ✔ Dedicated success manager
Enterprise & Multi‑Region
Let's talk
Portfolio & multi‑state operators
- ✔ Volume pricing for 10+ buildings
- ✔ Custom integrations & SSO
- ✔ Regional operator dashboards
- ✔ Strategic roadmap alignment
FAQ
Questions operators ask before they turn VitaSync on.
Do families know they're talking to AI?
VitaSync is used as a co‑pilot behind your existing communication channels. You choose how it's introduced — as “our digital assistant” or as staff‑assisted automation.
Is VitaSync clinical or covered by HIPAA?
VitaSync is intentionally non‑clinical and focused on operations, logistics, and communication. That means lighter risk, faster rollout, and simpler approvals.
How much staff training is required?
Most teams are fully comfortable within a single 45‑minute session. We back this with short video refreshers and quick reference guides.
Can we roll out by region or brand?
Yes. Start with one building, then expand to a cluster, then to your full portfolio with regional dashboards and standards.
Ready to see VitaSync in action?
Share a bit about your communities and we'll tailor a 20‑minute walkthrough for your world — not a generic demo.
Email: hello@vitasync.ai · Phone: (402) 201‑8402